We strive to provide excellent service. If you have any further questions, please feel free to contact us at support@getprostavive.co
Shipping Policy
Products are shipped within 2 to 3 days from the time of order. You will receive a shipping confirmation email once your order has been fulfilled.
Shipping Time:
US: 5 to 7 business days upon fulfillment but can take up to 10 business days
International: 10 to 12 business days upon fulfillment
Shipping Fee:
| Offer | Delivery Address | Shipping Fee |
|---|---|---|
| Basic (1 bottle) | US International | $9.95 * |
| Popular (3 bottles) | US International | Free * |
| Best Value (6 bottles) | US International | Free * |
| *Shipping fee varies for international orders. You can check the exact amount on the checkout page when you place your order. | ||
Questions regarding shipping policy and order status are of most interest to our customers. In order to help you with your questions and concerns, we have created this FAQ section where you can find the answers to the most frequently asked questions regarding the shipping policy, order status, and more.
How can I track my order?
Once your order is fulfilled, you will receive an email with your shipping tracking ID and the link to track your package. You can check the status of your package at any time by clicking on that link.
I accidentally placed my order with an incorrect shipping address. What should I do?
We understand mistakes happen! Feel free to reach out to us via email as soon as possible if you need to modify your shipping address so that we can update it on our system before it gets shipped.
Should I pay an import tax?
International orders might incur import fees to claim your package.
These duties are imposed by customs in your country and can vary. We have no control over the customs fees in each country and we find that many customers still receive their orders without needing to pay any fees.
Can I cancel my order once it's shipped?
We are unable to cancel your order once it has been shipped. Your order will instead need to be returned. However, we are confident that you’ll benefit from our products. We strongly recommend at least trying it for 3 months to see the impressive results. You are covered by our 180-day money-back guarantee.
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Testimonials, case studies, and examples found on this page are results that have been forwarded to us by users of ProstaVive and related products. They are not intended to represent or guarantee that anyone will achieve the same or similar results.
Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.
The content of this site is for informational purposes only, and is not intended to replace professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional about a medical condition, a suspected medical condition, and before starting a diet, exercise, or supplementation program or take or stop a medication.
BuyGoods is the retailer of this product. BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA and used by permission. BuyGoods role as retailer does not constitute an endorsement, approval or review of this product or any claim, statement or opinion used in promotion of this product. Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.